Norma Conley has served in Senior Management roles in Human Resources for over 25 years. She has directed the HR Departments for national companies and managed benefits, compensation, recruiting, organizational development, employee relations, mergers, acquisitions and divestitures. Past employers have included Old Stone Corporation, a national bank-holding company, AIPSO, (a National Automobile Reinsurance Facility), Fleet National Bank and Textron Financial Corporation. In her consulting practice, she has worked in finance, construction, not-for-profit, health care, hospitality, insurance and education.
Trained as a coach, she specializes in working with employers, individuals, and management teams to insure that individuals and employers work together effectively. Using 360-degree feedback tools, she has tailored development plans and customized evaluation techniques, as a member of senior management, she worked with Fortune 500 Executives as part of a national design and implementation team. She also conducted in-depth executive assessments of management teams during corporate mergers and acquisitions. She also has a background in facilitation and process improvement.
Norma is an instructor for the Executive Development Center at Bryant University. Active in the community, Norma is the chairperson of the Board of Directors for the RIEAS, The Rhode Island Employee Assistance Services, a $5 million dollar National Employee Assistance Program. She has been the Chairperson for St. Brendan School Board for 10 years and she is also on the Board of Directors for Hattie Ide Chaffee Nursing Home. She has received training in mediation techniques from the International Mediation Training Institute and she is certified to use CDP’s conflict tools.
Norma is a graduate of Trinity College in Washington, D.C. and she is certified as a Six Sigma Tap Coach and Targeted Learning Coach. She has received additional training in HR Laws, Conflict Dispute, Six Sigma Change Management, Facilitation and Workplace Investigations. She is a member of SHRM, NEHRA, HRM-RI and Leading Women of Southeastern New England.