Human Resources Technology Trends Impacting 2022

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At Transition Solutions we’ve been helping human resource professionals navigate workforce changes for over 30 years.

The past 18 months have been very challenging for HR and business leaders. Many are turning to improved HR technology and data to assist with changes in where and how employees work. HeliosHR recently shared their thoughts on the 7 top HRIS technology trends to watch that will impact 2022 summarized below.

  1. A permanent switch to hybrid and remote teams. Hybrid work schedules seem likely to become the norm. Around 79% of executives saying that they will permanently allow teams to split their time between remote work and the office. For HR teams, this represents an extraordinary shift, as they must now support staff in an entirely new environment. Applications such as ESS portals will be more important than ever. Leaders will need advice on performance management techniques when leading a hybrid team. This will mean a greater reliance on cloud-based systems for day-to-day admin work. Remote candidate screening and onboarding will also become a routine part of the job.
  2. AI continues to help with recruitment. AIis slowly becoming part of everyday life. Around 50% of workers report using some form of AI in their everyday work, with 65% feeling excited by the opportunities of artificial intelligence. For HR professionals, one of the main applications of AI is in candidate screening. ATS platforms already use AI to screen resumes, and automated chatbots can handle routine questions from applicants. AI functionality will become more sophisticated over the coming year, but HR professionals still need to keep an eye on the recruitment process to minimize bias.
  3. HR to play a vital role in cybersecurity. Remote work unfortunately also means a rise in cybersecurity threats. Around 55% of people working remotely have experienced a cybersecurity issue over the past year, with phishing and malware among the most common threats. HR professionals working remotely are often handling highly confidential employee data, which makes them a juicy target for hackers. All HR teams need to follow strict security protocols when working from home. HR teams also play a vital role in helping to keep everyone secure when working from home.
  4. Increased reliance on automation. Within the human resources team, increased automation could free people up to focus on strategic HR functions, such as improving employee engagement. But automation is not a fix-all. It can present challenges too. Working in a highly automated can lead to a bias against workers with limited technical skills. HR will need to monitor this situation and support people with training and development.
  5. C-Suite to ask for more People data. As we move towards a more data-driven world, there will be growing pressure on HR leaders to provide strategic data. This will mean that HR teams will need the capacity to perform business intelligence, data analytics, and visualizations, including real-time dashboards. Many HR teams already provide useful, accessible reports to the C-Suite. Those HR leaders find that they’re now playing a crucial role in organizational strategy.
  6. Technology makes work more accessible for everyone. Traditional working patterns have always been a challenge for some people. While most employers work to provide accessible offices, there are still barriers for the one-in-four Americans with a disability. Until recently, employers have dragged their feet on the most obvious solution: remote work for those who need it. But now that remote work has become commonplace, the doors are open to everyone.
  7. The human touch: more important than ever. Technology allows us all to work smarter, and HR tech will allow teams to do less with more. But there will never be a substitute for an empathic, knowledgeable HR professional who understands people. Right now, around 36% of employees report a decline in their mental health in the past year. That’s something where HR needs to step in with pulse surveys and Employee Assistance Programs.

Access to better data and technology solutions will be important to HR and business leaders to navigate workforce changes. At Transition Solutions, we are experts in helping our clients navigate workforce changes and career transitions. We have developed a robust personalized and customized approach to every situation. Our strong reputation for consistently delivering exceptional service at value sets us apart. If you would like more information about our services please check out our website at https://www.transitionsolutions.com or you can contact us directly at 888-424-0003 or email us at info@transitionsolutions.com.

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